Refund policy
Last Updated: September 30, 2026
At MEEDAY, we want you to feel confident when ordering from us. If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order, subject to the conditions below.
Returns
To be eligible for a return, the product must be unopened, unused, and in its original packaging with the safety seal intact. You will also need your order number, receipt, or other proof of purchase.
For health, safety, and quality reasons, we cannot accept returns of supplements that have been opened, used, or have a broken or removed safety seal, except where the product arrived damaged, defective, incorrect, or otherwise qualifies under applicable law.
To request a return, contact us at support@meedaywellness.com before sending your product back.
If your return is accepted, we will provide you with return instructions, including where to send your package. Products returned without first requesting and receiving return authorization may not be accepted.
Please do not send returns to any address without first contacting us.
Damaged, Defective, or Incorrect Orders
Please inspect your order when it arrives.
If your product arrives damaged, defective, incorrect, or with a compromised safety seal, contact us as soon as possible at support@meedaywellness.com so we can evaluate the issue and make it right.
To help us resolve the issue, we may request your order number and photographs of the product, packaging, shipping box, or damage.
Non-Returnable Items
For health and safety reasons, we generally cannot accept returns of:
- Opened or used dietary supplements;
- Products with a broken, removed, or compromised safety seal;
- Products not in their original packaging;
- Gift cards; and
- Items marked as final sale, where permitted by applicable law.
If you have questions about whether your product is eligible for return, contact us at support@meedaywellness.com.
Return Shipping
Unless the return is due to an error by MEEDAY or the product arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.
Original shipping charges, if any, are non-refundable except where required by law or where the return results from an error by MEEDAY.
We recommend using a trackable shipping method when returning an eligible product.
Exchanges
We do not currently offer direct exchanges.
If you would like a different product, the fastest option is to return the eligible item in accordance with this policy and place a new order separately.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method within 10 business days. Please keep in mind that your bank or credit card provider may require additional time to process and post the refund to your account.
If more than 15 business days have passed since we approved your refund and you have not received it, please contact us at support@meedaywellness.com.
European Union 14-Day Cooling-Off Period
If merchandise is shipped into the European Union and applicable law provides you with a statutory right of withdrawal, you may have the right to cancel or return your order within 14 days, without providing a reason, subject to applicable exceptions.
Certain sealed goods may not be eligible for return after they have been unsealed where an exception applies for health protection or hygiene reasons.
Products returned under this right must otherwise meet the applicable legal requirements for withdrawal and return.
This section does not limit any mandatory consumer rights available to you under applicable law.
Contact Us
For questions regarding returns or refunds, please contact:
MEEDAY WELLNESS LLC
Email: support@meedaywellness.com
Website: meedaywellness.com